Prevent These 4 Conference Call Fails
Posted by on August 26, 2020 7:09 am
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How much audio disruption do people tolerate during conference calls or online meetings? The more technology advances, the less tolerance people have for #fails – and with good reason! Somehow, many professionals still haven’t made a point of avoiding easily preventable conference call fails – so here’s how to banish them for good.
When you’re taking a one-on-one call in a coffee shop or with others around, the background noise might be distracting – but it’s usually not a disaster. But large online group meetings are different. Once multiple people are involved, your background noise becomes everyone’s problem.
The best way to mitigate this problem is to take online meetings in the quietest available space and practice good muting etiquette. While this gets trickier if you’re working from home with your spouse, roommate, kids or pets, you have options: If you’re the one hosting the call, you can take control of the meeting. Mute guests in your meeting while screen sharing or to silence an open line that is bringing noise into the meeting to eliminate the disruption. If you’re the problem, mute yourself as much as possible between speaking.
Audio that cuts in and out can quickly sabotage an important call. For one, bad audio creates a subconscious perception that you, the speaker, are less trustworthy—even though it’s the technology that’s unreliable. In addition, the sound of poor audio quality has actually been found to cause a physiological stress response in test subjects.
How can you prevent this problem? Test your microphone regularly since microphone hardware is often the failure point. Then make sure your web conferencing solution meets industry standards for audio quality.
When people are struggling to hear you, they’re dedicating brainpower to figuring out what you’re saying instead of thinking about your ideas. Fortunately, many web conferencing solutions give you the option to calibrate volume. You can adjust the volume of a guest in your meeting to set at the correct level for you.
Hearing your voice echoed back while you’re talking to a group of people is cringeworthy. This dreadful experience is usually the result of one of two problems:
- Multiple people are taking the call in the same room using different devices.
- The web conferencing solution you’re using isn’t powerful enough to handle the demands of the call. If you have a lot of participants dialing in from different locations, your tech might be the bottleneck causing the echo.
Make Every Call Pleasant
By understanding the underlying causes that contribute to common conference call problems you can make every conference call a positive experience for yourself and the other people on the call.
Try GlobalMeet Collaboration for a better meeting experience with crystal-clear Dolby audio, improved voice clarity, noise suppression and spatial voice separation. Enjoy the peace of mind that comes with state-of-the-art web conferencing technology.
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Plagued by common conferencing call #fails? Many of them are easily preventable – here’s how to banish them for good: [link to partner blog] #PGiPartners #GlobalMeet